Trident’s partners depend heavily on email to manage their communications as well as document storage and tracking around-the clock. This means that their email server, running Microsoft® Exchange, must reliably provide 24x7 communications. Regardless of the high quality of the email software supporting Trident’s investment advisors, regular maintenance downtime is required and inevitably the server will fail for unplanned reasons. The goal of Trident’s IT department was to find a failover solution that would assure 24x7 user uptime assuring smooth, cost-effective, operations.

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